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In imago : Transformation Leader, Agile Coach & Motivational Coach

In imago : Transformation Leader, Agile Coach & Motivational Coach

DRIVING PEOPLE TO TRANSFORM ORGANISATIONS

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Category: Customer Culture

  • Culture client : de PSA à Stellantis
    Posted on 25 October 20213 August 2023

    Identify the target profileDealer projectCustomer shareExperience Report: From Data Collection t...

  • Ux design, parcours client, UX, UI
    Posted on 11 May 202228 February 2025

    Do you say Culture?Building a customer culture by using UX designLead the user experience by lim...

  • Culture client, partage d'information
    Posted on 24 February 202128 February 2021

    Ensuring customer satisfaction! it is to align its internal strengths and values ​​to create the...

  • customer, empathy mapClient, Transformation, Sens commun
    Posted on 26 January 202229 May 2022

    Customer service is a part of the company culture whose reflected in the attitudes and behaviors...

  • Manager équipes
    Posted on 12 February 202119 March 2021

    5 keys to opening the company to customer culture. E-marketing, in the new eldorado of corpor...

  • Culture client et coaching
    Posted on 14 October 202021 March 2021

    Interactions with a customer and a brand are characterized by the customer experience. Decidi...

  • Culture client interne
    Posted on 18 September 202024 October 2021

    Focus on an internal supplier-customer relationship Increase your performance by playing this...

  • Transformation digitale : un enjeu client? culture Agile
    Posted on 28 July 20207 October 2020

    Affirming that digital transformation is a customer issue is an aphorism! (more…)

  • Agile values is part of our DNA, Etre Agile
    Posted on 5 August 202016 March 2022

    Adopting Agile values ​​cannot be decreed! Adopting Agile values ​​on a daily basis requires ...

  • Culture, resilience, digital
    Posted on 24 March 202119 June 2020

    https://www.youtube.com/watch?v=zC1E3lM9PlU CEO, What is most important in your company? (more...

  • Design challenge
    Posted on 15 June 20216 June 2021

    What if a design challenge breathed new life into the motivation of your teams? It is a way o...

  • Culture client coaching : mettre les besoins clients au coeur de ses processus d'entreprise
    Posted on 3 February 20224 February 2022

    By focusing on an efficient internal supplier-customer relationship, customer service will be ma...

  • Jpurney Map, e-marketing
    Posted on 6 April 202119 March 2021

    The customer culture in its implementation must put the customer at the center of all functional...

  • Boost Culture client et management stratégique- 4MAT et styles de management
    Posted on 4 May 20217 January 2022

    The primary objective of Management 3.0 is to generate customer value. It establishes a customer...

  • culture adaptative
    Posted on 18 September 202013 December 2020

    The culture of a company is the whole of its skills and know-how. (more…)

  • Culture client
    Posted on 4 March 20203 May 2021

    During a learning expedition, I was fortunate to have the top 10 of the management commi...

  • Posted on 28 September 202127 August 2021

    The notion of customer culture will not resonate the same if you are a customer or a business ex...

TOPICS

  • ReSPect (5)
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  • Driving People, Transforming organisations (9)
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  • Business transformation, 4 levers ( C.I.D.s ) (4)
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  • Maturation Lab (51)
    • Back to be (8)
    • Game coaching and facilitation (41)
    • Tips (3)
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    • Personnal development (15)
    • Intensio focus, transformation of the team (49)
    • Mago focus, personal transformation (39)
    • Extensio focus, transformation of the organisation (81)
  • Agility (41)
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    • Values (1)
  • leadership (1)
  • Unclassified (7)

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FOCUS

Delivering doesn’t mean deciding— Nor Producing

Delivering is not producing outputs.It is not shipping features.It is not closing tickets. Delivering means making something usable.Making…

Decision ownership: when no one decides

Decision ownership is not a new problem created by AI.It is a long-standing organizational issue. AI does not…

Data and AI Teams: when AI promises become proof

What really makes Data and AI teams perform Data and AI teams are under increasing pressure to deliver…

Organising the Enterprise for Generative AI (GenAI)

Generative AI reshapes organisational design, governance and human responsibility. It is a strategic framework for leaders navigating AI-driven…

AI-assisted writing: it’s not “just a prompt”

A co-writing journey between a vivid mind and augmented intelligence AI-assisted writing goes beyond automation.It’s a co-creative process…

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Blog de Dominique POPIOLEK-OLLÉ

Data Product Leader | IA & GenIA | Agile@Scale Coach/ Manager autrement.

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