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In imago : Transformation Leader, Agile Coach & Motivational Coach

In imago : Transformation Leader, Agile Coach & Motivational Coach

DRIVING PEOPLE TO TRANSFORM ORGANISATIONS

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Category: Customer Culture

  • Culture client : de PSA à Stellantis
    Posted on 25 October 20213 August 2023

    Identify the target profileDealer projectCustomer shareExperience Report: From Data Collection t...

  • Ux design, parcours client, UX, UI
    Posted on 11 May 202228 February 2025

    Do you say Culture?Building a customer culture by using UX designLead the user experience by lim...

  • Culture client, partage d'information
    Posted on 24 February 202128 February 2021

    Ensuring customer satisfaction! it is to align its internal strengths and values ​​to create the...

  • customer, empathy mapClient, Transformation, Sens commun
    Posted on 26 January 202229 May 2022

    Customer service is a part of the company culture whose reflected in the attitudes and behaviors...

  • Manager équipes
    Posted on 12 February 202119 March 2021

    5 keys to opening the company to customer culture. E-marketing, in the new eldorado of corpor...

  • Culture client et coaching
    Posted on 14 October 202021 March 2021

    Interactions with a customer and a brand are characterized by the customer experience. Decidi...

  • Culture client interne
    Posted on 18 September 202024 October 2021

    Focus on an internal supplier-customer relationship Increase your performance by playing this...

  • Transformation digitale : un enjeu client? culture Agile
    Posted on 28 July 20207 October 2020

    Affirming that digital transformation is a customer issue is an aphorism! (more…)

  • Agile values is part of our DNA, Etre Agile
    Posted on 5 August 202016 March 2022

    Adopting Agile values ​​cannot be decreed! Adopting Agile values ​​on a daily basis requires ...

  • Culture, resilience, digital
    Posted on 24 March 202119 June 2020

    https://www.youtube.com/watch?v=zC1E3lM9PlU CEO, What is most important in your company? (more...

  • Design challenge
    Posted on 15 June 20216 June 2021

    What if a design challenge breathed new life into the motivation of your teams? It is a way o...

  • Culture client coaching : mettre les besoins clients au coeur de ses processus d'entreprise
    Posted on 3 February 20224 February 2022

    By focusing on an efficient internal supplier-customer relationship, customer service will be ma...

  • Jpurney Map, e-marketing
    Posted on 6 April 202119 March 2021

    The customer culture in its implementation must put the customer at the center of all functional...

  • Boost Culture client et management stratégique- 4MAT et styles de management
    Posted on 4 May 20217 January 2022

    The primary objective of Management 3.0 is to generate customer value. It establishes a customer...

  • culture adaptative
    Posted on 18 September 202013 December 2020

    The culture of a company is the whole of its skills and know-how. (more…)

  • Culture client
    Posted on 4 March 20203 May 2021

    During a learning expedition, I was fortunate to have the top 10 of the management commi...

  • Posted on 28 September 202127 August 2021

    The notion of customer culture will not resonate the same if you are a customer or a business ex...

TOPICS

  • ReSPect (5)
  • FOCUS ON (27)
    • Feedback (25)
  • Agile in Centre Val de Loire Landscape (4)
  • Trainings (15)
  • Customer Culture (22)
  • Driving People, Transforming organisations (9)
  • Digital transformation (28)
  • Business transformation, 4 levers ( C.I.D.s ) (4)
  • Management and Leadership (45)
  • Maturation Lab (51)
    • Back to be (8)
    • Game coaching and facilitation (41)
    • Tips (3)
  • Key words (164)
    • Terminology (2)
    • Personnal development (15)
    • Intensio focus, transformation of the team (47)
    • Mago focus, personal transformation (39)
    • Extensio focus, transformation of the organisation (79)
  • Agility (40)
    • Agile Manifesto (12)
    • Principles (8)
    • Values (1)
  • leadership (1)
  • Unclassified (7)

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FOCUS

AI-assisted writing: it’s not “just a prompt”

A co-writing journey between a vivid mind and augmented intelligence AI-assisted writing goes beyond automation.It’s a co-creative process…

Managing differently: The Zobrist way

In a world often driven by control, reporting, and procedures, Jean-François Zobrist embodied a different kind of leadership.…

The feedback loop: a key learning in organizational transformation support

📌 What is feedback and why are managers trained in It? Feedback is a communication process that provides…

Manage with intuition: the RESTE approach

Manage with intuition: the RESTE approach for enlightening, inspiring, and transforming organizations The RESTE approach stands for Ralentir…

Retrospective from Hell: 7 steps to find your way out

When I first published my article “Retrospective: Hell” on October 15th, I didn’t anticipate that my reflections would…

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In Imago Coaching : Accompagner les hommes & Transformer les organisations
Dominique POPIOLEK-OLLÉ

Transformation Leader, Agile Coach & Motivational Coach

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